Privacy Policy

Effective Date: 1 March 2026

Welcome to Quinnbet Casino. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.quinnbet.com and use our services in the United Kingdom.

1. Controller and Contact Information

The data controller responsible for your personal data is Quinnbet Ltd, a company registered in the United Kingdom.

Address: 45 Regent Street, London, SW1Y 4LR, United Kingdom

Email: [email protected]

Phone: +44 20 7946 0123

2. Information We Collect

We collect and process the following categories of personal data:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, phone number.
Account Data: username, password, transaction history.
Financial Data: payment card details, bank account information.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We collect information directly from you when you register an account, make deposits or withdrawals, participate in promotions, or communicate with us. We also collect data automatically through cookies and similar technologies when you use our website.

4. Use of Your Information

We use your personal data for the following purposes:

To provide and maintain your account and our services.
To process your deposits, withdrawals, and other transactions.
To comply with legal and regulatory obligations, including anti-money laundering and responsible gambling requirements.
To communicate with you, including sending account-related notifications and marketing messages (where you have consented).
To improve our website, services, and customer experience.
To detect, prevent, and address fraud, security breaches, and other illegal activities.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a contract: to provide you with the services you request.
Compliance with a legal obligation: to meet regulatory requirements applicable to online gambling operators in the UK.
Legitimate interests: to improve our services, prevent fraud, and ensure security.
Your consent: for marketing communications and certain cookies.

6. Sharing Your Information

We may share your personal data with:

Regulatory and law enforcement authorities as required by law.
Payment processors and financial institutions to facilitate transactions.
Third-party service providers who assist us in operating our business, such as IT, customer support, and marketing providers.
Affiliated companies within the Quinnbet group.

All third parties are required to keep your information secure and confidential and only use it for the purposes we specify.

7. International Transfers

Your personal data may be transferred to and processed in countries outside the UK. Where such transfers occur, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

8. Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, this means your data will be retained for a minimum of 7 years after account closure or last activity, in compliance with UK gambling regulations.

9. Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights in relation to your personal data:

Right to access your personal data.
Right to correct inaccurate or incomplete data.
Right to erasure (right to be forgotten) in certain circumstances.
Right to restrict processing.
Right to data portability.
Right to object to processing.
Right to withdraw consent at any time where processing is based on consent.
Right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us at [email protected].

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyse usage, and deliver personalised content and advertising. For detailed information, please see our Cookies Policy.

11. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: +44 20 7946 0123
Address: 45 Regent Street, London, SW1Y 4LR, United Kingdom